Millions of Walmart Customers Being Scammed

Gulf Shores News Staff • December 5, 2025

Scam callers are targeting Walmart customers nationwide

Walmart Scam Alert

Walmart is warning customers about current scams, especially a major PlayStation 5 purchase scam via robocalls/texts asking you to press 1 to cancel, and email/text phishing attempts for gift cards or login info, but you should never call back, click suspicious links, or provide personal data.


On Dec. 2, the Federal Communications Commission’s (FCC) Enforcement Bureau requested that SK Teleco, the voice service provider, immediately stop scam robocalls impersonating Walmart employees.


If the company doesn’t take action to permanently prevent this and similar scam calls from traversing its networks, it risks being cut off from U.S. communications networks, according to FCC’s news release.


If you suspect you have received a fraudulent email claiming to be from Walmart, please send the email directly to Walmart at OnlineAbuse@walmart.com.


Sadly, 73% of U.S. adults confirm to have experienced at least one online scam or attack, and most get scam calls, texts, and emails at least weekly, according to a 2025 survey by Pew Research Center.


“Online scams and other internet crimes are skyrocketing, with a record $16.6 billion in losses reported to the FBI in 2024. The federal government, banks and companies are all sounding alarms,” reads the Pew report.


The Gulf Shores Police Department, along with several other agencies, conducted a fraud seminar this week. These forums make residents aware of the scam dangers and how to protect their assets.

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